Return & Exchange Policy
Thank You for Shopping with ICS
We want to express our heartfelt gratitude for choosing to shop at ICS. Your support means the world to us.
Your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your purchase, please rest assured that you can request a return and refund, subject to the following guidelines:
1. Returns should be initiated within 14 days from the date of delivery.
2. The item must be in its original condition and packaging.
3. Please contact our customer service at xxxxxx@xxxxxx.com to start the return process.
Return and exchange exceptions
The items listed below are not eligible for returns or exchanges:
- Gift cards
- Custom items
- Perishable items
- Intimates
- Digital products
If you receive defective or damaged products, please reach out to us using the contact details provided below to initiate a refund or exchange.
Email for returns: xxxxx@xxxxxx
At ICS, we value your trust and strive to make your shopping experience as enjoyable as possible. If you have any questions or need further assistance, please do not hesitate to reach out to us.
Thank you once again for choosing ICS!